Enquiries and Privacy Complaints
If you have an enquiry or complaint about the way FSA manages your personal information please, in the first instance contact the staff member who is your ordinary contact.
If we don’t resolve your enquiry or complaint, contact a more senior manager and/or contact Family Services Australia Privacy Officer – firstname.lastname@example.org or write to:
Family Services House
PO Box 291
Shellharbour City Centre, NSW 2529
We will aim to respond and resolve your enquiry or complaint in a timely and appropriate manner. If you are not satisfied with our response to your complaint you may contact the Office of the Australian Information Commissioner via email@example.com or 1300 363 992