Disability Employment Services

Important COVID Update for Jobseekers

If you are a casual worker or laid off as a result of Coronavirus (COVID-19), make sure you apply for the new Centrelink JobSeeker Payment. 

The waiting period will be waived.

For more information visit – https://www.servicesaustralia.gov.au/individuals/services/centrelink/jobseeker-payment 

If you are a jobseeker currently required to isolate due to COVID-19 and cannot fulfill your mutual obligations, contact Centrelink immediately. You will be eligible for a 14 day Major Personal Crisis Exemption.


We support our clients journey through life challenges with multi-disciplined services that include Disability Employment Services.

We aim to achieve sustainable outcomes for our clients through an Integrated Employment Service model that is individualized and client centered, led by a team of highly specialized Community Support Consultants.

Our Consultants work closely with each client to assist them in not only finding, and applying for potential jobs, but also by providing them with intensive Post Placement Support upon commencement of work for up to 52 weeks.

Our Consultants work within the community, building and fostering relationships with Employers, Community Groups, Health Care and Allied Health Care Professionals, Advocacy Groups and others to ensure that our clients receive not only assistance in securing and maintaining employment, but that they also receive holistic support so that they can thrive both professionally and personally.

We currently provide Disability Employment Services throughout the Illawarra Region, Tweed Region, the Gold Coast and its surrounds and the Ipswich Region.

Our DES Leadership Team

Kezia Tennant

Program Lead

Kezia commenced with Family Services Australia in July 2018 bringing 13 years’ experience within the disability employment and human services sector. Through collaborative partnership with AfterCare, Kezia has been the lead specialist in Delivering PHaMs Employment Programs, supporting people throughout the greater Ipswich and Goodna areas to overcome mental health concerns, address non-vocational barriers and improve social and economic participation through re-entry into the workforce.

During her time as a Community Support Consultant and Regional Manager at FSA, Kezia has provided valuable leadership to our growing DES team and specialist community engagement that has enabled the delivery of Individual Placement Support, achieving whole of life outcomes for our DES clients and building strong relationships with local employers and community stakeholders.

As FSA’s Program Lead, Kezia will continue her work within the community identifying areas of need within our four Employment Service Areas and strategise how best FSA can provide assistance and relief to those in need.

Suggestions, Complaints and Feedback

Your feedback will be provided to our leadership team to aide in the continual improvement of Family Services Australia’s Disability Employment Services Program. If the nature of your feedback is a complaint, you will hear from a staff representative within 30 days of the complaint having been received.

All personal information will be kept confidential as far as possible, however, there may be some circumstances will need to be provided to others as a part of the process of addressing your feedback. Personal information may also be released under the provisions of the Privacy Act 1998, and may be subject to release under the Freedom of Information Act 1989.

All feedback is retained by Family Services Australia and the organisation manages, uses and discloses personal information under the requirements of the Information Privacy Act 2014 and the Health Records (Privacy and Access) Act 1998.