Gary Jackson

Managing Director & Company Secretary

Enjoying 30years as a C-Level Executive, Company Secretary, Director & Chairman.  Gary has held offices of CEO & Chairman, an Executive Director of Health, Disability & Employment Services Group Advisory Boards, Chair of Clinical Governance Committees & Expert Industry Advisory Panels.

Gary has chaired Group Finance, Audit & Risk Committees and been a Management Committee Member & Treasurer of an International Charity. Gary has had 18 recent years in NFP NGO Human Services incl. Intl Development, Health, Disability, Medical Research, Mental Health, Allied Health, Child Protection, Child Safety, Education, Employment, Disability, Housing, Community & Professional Services.

Lisa Frost

Executive Assistant, Community Engagement

Joining FSA from Barnardos, Communities for Children program Lisa has enjoyed a 20year career in community services, environment and sport administration, customer service, operations and 8years as a volunteer Teachers Aid.

At FSA Lisa enables internal and external stakeholders to deliver outstanding community support and engagement services in NSW and QLD, while supporting the work of the Managing Director and Company Secretary and broader Executive Leadership Team (ELT) and Senior Leadership Group (SLG).

Lisa is a key organisational and NGO sector support in the launch of the inaugural Family Services House, Illawarra-Shoalhaven Community Services Hub and its multi-disciplined service stream expansion for community continuity of care that has been secured by FSA on 30year terms.

Brett Fahey

Operations Director

Brett holds a Cert IV in Training and Assessment, Bachelor of Social Science (Social Welfare), Cert IV Frontline Management and Master of Business Administration (MBA).  Brett is passionate about selfless service for others and well aligned to FSA’s values of Compassion, Accountability, Respect, Empowerment (CARE) with Integrity and Positivity.

With over 20 years progressive leadership experience in community services, Brett has enjoyed 15 years work with Greenacres Disability Services and more recently 10 years with Mission Australia, joining FSA as a member of the Executive Leadership Team (ELT).

Sharlene Beikoff

General Manager, Community Services

As a member of the FSA Executive Leadership Team (ELT) Sharlene holds a Bachelor of Science (Psychology), is a qualified Lead Auditor, is completing a Diploma of Quality Auditing and a Masters in Social Work.  She is passionate about assisting organisations to create quality systems and to identify, design and implement innovative services that support and enhance opportunities for people in the community.

With over 12 years senior leadership experience in the Employment, Education, Health and Community Services industries, Sharlene brings fresh ideas from her experience in Quality Management, Risk Management, Program Management, Project Management, Contract Compliance, Change Management and People Management.

Sharlene has experience developing and implementing International and Australian Standards, such as Human Service Quality Standards, Disability Service Standards, Quality Management Systems (ISO 9001), Risk Management Standards (AS/NZS4360), Client Feedback Systems (AS ISO 10002-2006), Compliance Frameworks (AS 3806-2006) and International Standards for the Professional Practice of Internal Auditing (Standards).

Rebecca Hardy

Finance Manager, Corporate Services

With over 20years experience, Bec holds a BBus., MPA and is a qualified CPA professional with an extensive range of management and operational skills that have been successfully applied in branded international and domestic organisations of significant scale.

Bec has enjoyed senior finance roles with staff and systems development experiences not limited to local government, Socrates Distributors, Marriott, Accor Asia Pacific, Emirates, International Hotels Group and Best Western Australia.

With a career ambition to support community service needs for children, young people, adults and families Bec joins FSA  at an exciting time of scale and growth.

Emma Muller

Quality & Innovation Manager, FSA WHS Officer

After ten years working within the health and education sector, assisting the implementation and monitoring of quality management systems, Emma understands the importance of empowering her colleagues to perform to their full capability by helping to provide the tools, processes and support systems necessary for them to succeed.

Working collaboratively with National and Global Executives and external consultants associated with the Division of General Practice and global education institutions, Emma has in-depth understanding of overarching regulations, guidelines and legislation and the value of relationships management.

Emma’s wide range of experience in project, risk and people management combined with formal qualifications in Graphic Design and Training & Assessment, enables her to promote innovative practices and support the Family Services Australia team to achieve its community and business objectives.

Stevie-Rae Kirkland

Clinical Lead
FSA Psychology & Chair Central Triage

Stevie is a registered psychologist who has experience working with children, adolescents and families from a variety of backgrounds within the Illawarra region.  Stevie has been involved with Warehouse One7 for the past five years, following graduation from the University of Wollongong.

Stevie’s work has encompassed individual and group psychological support, as well as establishing strong community network connections in the service of holistic client care. Stevie has a particular interest in assisting individuals and families experiencing difficulties with anxiety, low mood and autism spectrum disorder.

Stevie works with the focus of assisting people to hold healthy perceptions of themselves, and strengthen their relationships and connectedness with those in their world through an attachment-based intervention.

Mathew Aquilina

Service Manager
FSA Psychology & Relief Chair, Central Triage

AHPRA Registration PSY0001686217

Mathew is a registered psychologist and board approved clinical supervisor with experience assisting children, adolescents, and families in individual and group therapies. Mathew is interested in working with anxiety, trauma, and attachment based difficulties in young people. Mathew has completed training in Circle of Security, ACT, CBT, and Schema Therapy models of intervention. Mathew has had experience running a number of group programs with Warehouse One7, as part of external agencies, and in the local community. Notably, he developed a resilience- and emotion-focused program for boys at a local high school. Mathew continues to enjoy work with boys and young men particularly and is passionate about early intervention in shaping men’s understanding of and attitude towards mental health issues.

Megan Blacker

Clinical Services Manager

Psychologist

AHPRA Registration PSY0001954534, Head to Health Clinical Services Manager & Victims Services Counsellor

Megan is a registered psychologist who has experience working with adolescents, adults, families, drug and alcohol, suicidal and self-harming behaviours. She works collaboratively with the child or young person and their families using a variety of different treatments that are client centred and strength based. She has a special interest in trauma work and mindfulness practice.

Megan currently practices from the offices of FSA, Family Services House, Illawarra-Shoalhaven Community Services Hub Shellharbour City Centre, Stockland Civic Plaza and Cottage 1, 80 Park Road, Nowra NSW.

Tonia Towpich

Practice Leader
Intensive Family Preservation (IFP) –
Incl. Drugs & Alcohol in Pregnancy & Parenting (DAPPS)

Holding a Bachelor of Social Work and Diploma of Community Services, Tonia joins FSA with 15 years’ experience in the community service sector. Tonia has worked in the area’s of early intervention/child protection, homelessness services and specialist domestic violence services for various organisations in the Illawarra and Shoalhaven. Tonia is passionate about supporting her team to utilise the strengths of families to overcome adversity and hardship. Tonia’s favourite thing about being a leader is celebrating the achievements of clients and she is inspired by her team’s passion for their work.

Fiona Murphy

Practice Leader
Domestic & Family Violence

With over 12 years working at FSA, Fiona previously enjoyed a career in supporting community service organisations including Community Health Access and Referral Centre, Darcy House, Cringila HACC Centre and Citylife Community Initiatives.

Fiona obtained a Diploma of Community Services in 2007. She has coordinated a local community kitchen for 12 years and worked in community development programs in Vietnam. Fiona has been a part of the FSA Domestic and Family Violence (DFV) service stream and the Staying Home Leaving Violence (SHLV) Program since its inception in 2010.

As a grandmother, Fiona holds strong family values and is passionate about supporting women and children to reach their best potential after experiencing domestic family violence.

Suzi Francis

A/G Practice Leader
Early Intervention

Suzi is focused on supporting vulnerable families, especially working alongside her Team to ensure the best outcome for the families and children we are privileged to work with.

Suzi has worked as a Human Resources Specialist however felt that her qualities as a compassionate and caring person were more suited to a career in Community Services.  She obtained her Diploma in Community Services and commenced with Family Services Illawarra in 2010.

Her new role co-ordinates family referrals to ensure families receive practical support, case management and access to specialised help. This compliments her extensive experience with facilitating parenting programs to ensure parents and carers build positive and stronger relationships with their children.

She is currently studying a Bachelor of Social Science, majoring in Behavioral Studies & values learning to enhance her personal development and leadership.

Brooke Askew

Coordinator & Workplace Wellbeing Lead
Child, Youth & Family Support

Brooke has enjoyed an 18+ year career in the Child and Family sector, with 7 of those years being a part of the FSA team.

Brooke’s passion for Wellness and Self Care has always been at the forefront of her work with both her clients and staff, which lead her to design, develop and facilitate the in-house staff Workplace Wellbeing Program which was rolled out in 2019.

Brooke holds a Bachelors degree in Social Science (Behavioural Science) and Early Childhood Education and an Adv Dip in Counselling which underpins her more recent role as Coordinator Early Intervention (Child Youth and Family Service) supporting staff across three FSA sites; Shellharbour, Nowra and Ulladulla.

Brooke’s leadership style has a strong focus on staff wellbeing, balance, debriefing and reflection, which ties in seamlessly with the Workplace Wellbeing Program which she continues to play an active role in.

With extensive experience as a Family Support Worker, a Group Facilitator, an Educator and a Mother, Brooke knows all too well the importance of taking care of yourself in order to be able to care for others. She believes that working alongside vulnerable families in the community to support sustainable change for children is a privilege and one that requires heart, reflection and empathy; it is for this reason that at any given chance you will find Brooke swimming in the ocean, running for “fun”, playing with her children or grabbing coffee with her friends.

Craig Bloxsome

Aboriginal Community Engagement Coordinator

Craig joined Family Services through its Intensive Family Preservation (IFP) Program in the Illawarra-Shoalhaven region.  At Family Services, Craig has been a selfless team first leader, applying his skills as a registered Circle of Security Parent Educator, The Sanctuary Model Trauma and Attachment Trainer.

Craig has completed FaCS Mandatory Reporting Training and Structured Decision Making; ACWA Effective Casework and Management, Accidental Counsellor and Workplace Health and Safety Training; ACCYO Safeguarding Children Training; UNSW Indigenous Pre Law Program and Anglicare Leadership 101 experience.

Craig has enjoyed further Continuing Professional Development (CPD) in Functional Behaviour Analysis Training, Domestic Violence Assessment and Victims Services Training, together with that as a Suicide Prevention Intervention Strategies Facilitator in regional primary schools.

In a human services career spanning 27years Craig has supported Aboriginal Community Engagement as a respected community contributor and is a Deadly Award’s, Triple Finalist 2010-2012 Health Worker of the Year.

Craig’s community service work has included that of House Manager of Respite Accommodation and Aboriginal Foster Care on the South Coast NSW; Senior Youth Worker, Barnardos; FaCS Case Worker; South Coast Medical Service Aboriginal Corporation; Therapeutic Residential Care Leader, Anglicare Tasmania; Brighter Futures Team Leader, CareSouth and he was an Aboriginal Specialist for NSW Housing.

Amy Wilson

Aboriginal Community Engagement

Amy is a Wiradjuri woman and is passionate with working alongside Aboriginal children, families and communities. With experience in project management, family support/preservation and community engagement, Amy has worked throughout the Illawarra, Shoalhaven and Far South Coast in a number of roles over the past seven years. Amy holds a variety of tertiary qualifications in areas such as Project Management, Aboriginal Health Science & Indigenous Trauma Recovery.  Amy has previously worked for organisations such as the Heart Foundation, South Coast Medical Services Aboriginal Corporation and CareSouth.

Being at the forefront of community engagement for Family Services Australia, Amy believes that there is always learning to be done, stories to be heard and connections to be made.  Thankful for the opportunity to be able to work within local Aboriginal communities, Amy strives to work effectively to help build a strong community culture for our next generations.