POSITIONS VACANT

About the Charity

Family Services Australia (FSAs) new National HQ is set on 3,000sqm and the launch of Family Services House, Illawarra-Shoalhaven Community Services Hub has secured a community facility where clients can be supported through six integrated service streams from one easily accessible location.  A trusted place to go when our community clients need a hand up in life.

FSA is at an exciting time in its evolution as a leading Not for Profit (NFP) community service provider in Australia.  Our Employee Satisfaction (ESAT) is at 88%, while Client Satisfaction (CSAT) is currently at 97.5% across our service streams.

Founded in the Illawarra-Shoalhaven NSW, FSA is continuing to grow its multi-disciplined services within Australia, having expanded from 2 to 34 sites across South East Queensland, Northern NSW, Shoalhaven and the Illawarra.  Through 2016-2020 FSA Community Reach Social Impact has grown from 1,000 Occasions of Service (OoS) P.A. to 71,434 P.A.

With referrals centrally triaged and clinically informed, we offer a unique continuity of care experience with multi-disciplined practice leaders and subject matter experts, where our whole Family Services team aims to keep our staff and client families Safe, Strong, Well and Connected.

Benefits and Perks

  • Remuneration negotiable based on qualifications, skills, experience and value-add
  • Professional, community-focused and person-centered team culture
  • Flexible Work from Home Policy, working on or offsite
  • Quarterly Community Support Framework (CSF) 360-degree appraisals
  • Annual Training Needs Analysis and Training, Learning and Development Plan
  • Charity Salary Packaging A$15,900 tax free
  • Car Allowance A$9,600 tax free
  • Access to a Wellness Warrior Program (WWP) and Employee Assistance Program (EAP)
  • Rostered Days Off (RDOs)
  • Paid Annual Family Days at Easter and Christmas

Finance Manager – Shellharbour, NSW

About the Role

Deliver hands on high-quality support of key finance team functions: bank reconciliations, accounts receivable and payable, payroll, Capital Expenditure (CAPEX) and Operating Expenditure (OPEX) budgeting and other financial reporting and analysis tasks, not limited to monthly reports, cash flow forecasting and board financial reports.

Reporting to the Managing Director while working collaboratively with the finance team, the Finance Manager will manage the day to day, analyse and make proactive finance recommendations to ensure continuous improvement of finance processes, systems and functions.

The Finance Manager will assist to foster a productive service culture across the organisation and support the finance team to fulfil their objectives.

Essential Criteria (Skills and Experience)

  • Lived Values aligned to ours – Compassion, Accountability, Respect, Empowerment (CARE) with Integrity and Positivity;
  • Graduate with successful attainment of a relevant University Degree, Bachelor of Commerce, Business Finance and/or Master of Business Administration (MBA) with the willingness to attain membership within a professional Accounting body;
  • Min. (3) years’ experience in successfully leading and managing finance staff or teams;
  • Direct experience in a community service environment or equivalent operating environment that has included successful, cohesive and supportive engagement with teams;
  • Capacity to consistently meet deadlines with meticulous data accuracy, using proactive problem-solving skills to resolve day to day operational priorities;
  • Demonstrated skills to build, develop and nurture positive service provider partnerships and productive working relationships with staff and FSA leadership;
  • Advanced proficiency with Microsoft Excel and the ability to use Excel to import and export large transaction volumes to assist financial analysis;
  • Ability to support a multi-disciplined environment with high Standards of Care, Compliance, Quality Assurance, Audit and Risk Management;
  • Outstanding internal and external communication and interpersonal skills to aid staff capacity development; and
  • Able to obtain Working with Children’s Check and National Police Check (NPC) clearances.

Please submit all applications via email, with your cover letter and resume, addressing each of the above Essential Criteria (Skills and Experience) to lisa.frost@familyservices.org.au.  Early applications are encouraged.

Thank you sincerely for your consideration.  We advise that only final candidates will be contacted.

Child Services Worker – Nowra and Ulladulla – Casual

About the Role

Supporting the Early Intervention team, the casual position will provide child minding to parents/guardians attending FSA Parenting Groups and co-facilitate supported playgroups in Nowra and Ulladulla.

With a ‘child centered’ approach, your responsibilities include:

  1. Delivery of age appropriate activities and child minding for children aged 0-5 years;
  2. Continuous improvement of existing therapeutic intervention practices within FSA and supporting a holistic response to client needs across multiple service streams including mental health services;
  3. Ensuring Child Services support complies with legislation, regulations, contracts, service agreements and the requirements of funding bodies; and
  4. Working within a close-knit small team with a supportive focus on collaboration, excellence in client service and teamwork.

Essential Criteria (Skills and Experience)

  • Qualifications in community welfare, children’s services or related field
  • Knowledge of, and responsiveness to, issues faces indigenous families and families from culturally and linguistically diverse backgrounds;
  • Experience in working with families and children aged 0-5 years in informal settings
  • Enthusiasm and energy for indoor and outdoor play activities
  • Strong communication and interpersonal skills
  • Demonstrated ability to use a strengths based approach to working with vulnerable families
  • Ability to work independently and in a team
  • Computer literacy
  • Knowledge of community agencies and ability to liaise with other organisations
  • Willingness to complete the “Working With Children Check”
  • NSW Driver’s Licence (Manual Vehicle)

Desirable Criteria

  1. Holder of a current First Aid Certificate (or willing to obtain one)
  2. WWCC number
  3. Australian Federal Police (AFP) clearance
  4. NSW Working with Children check clearance

Please submit all applications via email, with your cover letter and resume, addressing each of the above Essential Criteria to sharlene.beikoff@familyservices.org.au .

Thank you sincerely for your consideration.  We advise that only final candidates will be contacted.

Employment Consultant/Community Support Consultant – Ipswich, Qld

About the Role

  • Full Time Permanent Role available with Flexible workplace conditions
  • Individualized Placement and Support for people with low to moderate injuries, illnesses and disabilities
  • Values based, registered Not for Profit (NFP) charity and Innovation Leader

We are currently seeking passionate, motivated and energetic team members interested in working with people living with a disability, to assist them to manage the challenges and opportunities that come with securing mainstream employment.

Ideally, you will have experience in brokering employment for participants in Disability Employment Services, delivering high levels of customer service in a complex stakeholder environment and have demonstrated networks in the Community Services sector. Our team encourages innovative thinking and a can-do approach in a supportive enjoyable workplace.

Due to the nature of our client’s employment support needs, you may be required to work outside of normal business hours (on occasion) and will be required to hold a current driver’s license.  All successful candidates will be required to obtain a Police clearance and relevant working with children/vulnerable people clearances.

If you are interested in joining the Family Services Australia team, please forward an up to date resume and cover letter. For any further inquiries please email sharlene.beikoff@familyservices.org.au .

Thank you sincerely for your consideration.  We advise that only final candidates will be contacted.

Employment Consultant/Community Support Consultant – Labrador, Qld

About the Role

  • Part Time (3 days per week) Permanent Role available with Flexible workplace conditions
  • Individualized Placement and Support for people with low to moderate injuries, illnesses and disabilities
  • Values based, registered Not for Profit (NFP) charity and Innovation Leader

We are currently seeking passionate, motivated and energetic team members interested in working with people living with a disability, to assist them to manage the challenges and opportunities that come with securing mainstream employment.

Ideally, you will have experience in brokering employment for participants in Disability Employment Services, delivering high levels of customer service in a complex stakeholder environment and have demonstrated networks in the Community Services sector. Our team encourages innovative thinking and a can-do approach in a supportive enjoyable workplace.

Due to the nature of our client’s employment support needs, you may be required to work outside of normal business hours (on occasion) and will be required to hold a current driver’s license.  All successful candidates will be required to obtain a Police clearance and relevant working with children/vulnerable people clearances.

If you are interested in joining the Family Services Australia team, please forward an up to date resume and cover letter. For any further inquiries please email sharlene.beikoff@familyservices.org.au .

Thank you sincerely for your consideration.  We advise that only final candidates will be contacted.

Community Engagement Consultant – Tweed Heads South

About the Role

  • Full time permanent position with Flexible workplace conditions
  • Independent Supported Placement for low to moderate Disability Management Service
  • Values based, registered Not for Profit (NFP) charity and Innovation Leader

We are currently seeking passionate, motivated and energetic team members interested in working with people living with a disability, to assist them to manage the challenges and opportunities that come with securing mainstream employment.

Ideally, you will have experience in navigating referral pathways for participants to engage in Disability Employment Services, delivering high levels of customer service in a complex stakeholder environment and demonstrated networks in the Community Services sector. Our team encourages innovative thinking and a can-do approach in a supportive enjoyable workplace.

Due to the nature of our clients employment support needs, you may be required to work outside of normal business hours (on occasion) and will be required to hold a current driver’s license.  All successful candidates will be required to obtain a Police clearance and relevant working with children/vulnerable people clearances.

If you are interested in joining the Family Services Australia team, please forward an up to date resume and cover letter. For any further inquiries please email sharlene.beikoff@familyservices.org.au .

Thank you sincerely for your consideration.  We advise that only final candidates will be contacted.

Psychologist – Mental Health Support & Wellbeing – Shellharbour

We are currently seeking a Psychologist to join the team at FSA Psychology, which represents the Mental Health Support & Wellbeing service stream of FSA (previously known as Warehouse One7). In this role you will be providing individual psychological intervention to children, adolescents and parent/carers with a range of mental health diagnoses and presentations.

You will be based at our new premises, Family Services House, Illawarra-Shoalhaven Community Hub. You will work alongside all six FSA service streams within a thriving multidisciplinary environment.

This is a unique opportunity to join a caring, supportive and award-winning community organisation, which has provided more than 30 years of trusted local support to clients and is now expanding to increase support to local communities.

Essential Criteria (Skills & Experience)

  • General or endorsement registration with the Psychology Board of Australia (AHPRA).
  • Demonstrated ability to collaboratively plan and coordinate individualised psychological interventions for young people and families.
  • Demonstrated ability to provide high quality assessment and evidence-based psychological intervention for young people and their families.
  • Experience working from a trauma-informed framework and ensuring a high standard of care, quality assurance, and risk management for all clients.
  • Excellent prioritisation and time management, with a demonstrated capacity to manage a dynamic caseload with varied presentations.
  • Excellent written and verbal communication skills and a demonstrated capacity for proactive liaison with relevant stakeholders.
  • Demonstrated capacity to implement principles of reflective practice and self-care within a team.
  • Current Working with Children Check number.

Desirable Criteria

  • Current unrestricted Driver’s Licence and willingness to travel as part of this role.
  • Experience delivering creative interventions to young people with a range of psychological presentations.
  • Having an approved Medicare provider number.
  • Experience engaging with clients through a telehealth modality.

If you are interested in this position, please forward an up to date resume, cover letter and address the selection criteria.  For any initial inquiries please contact Stevie-Rae Kirkland, Clinical Lead via email at stevie-rae.kirkland@familyservices.org.au .

Further inquiries can be directed Family Services Australia on telephone 1800 372 000 (Option 2) and we will confidentially direct your call.

Thank you sincerely for your consideration.  We advise that only final candidates will be contacted.

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