POSITIONS VACANT

About the business

Our new National HQ is set on 3,000sqm and the launch of Family Services House, Illawarra-Shoalhaven Community Services Hub has secured a community facility where clients can be supported through six integrated service streams from one easily accessible location.

Founded in Illawarra-Shoalhaven NSW, Family Services Australia (FSA) is continuing to grow its multi-disciplined services within Australia, having expanded from 2 to 34 sites across South East Queensland, Northern NSW, Shoalhaven and the Illawarra.  Through 2016-2020 FSA Community Impact reach has grown from 1,000 Occasions of Service (OoS) P.A. to 71,434 P.A.

FSA is at an exciting time in its evolution as a leading Not for Profit (NFP) community service provider in Australia. Our Employee Satisfaction (ESAT) is at 88%, while Client Satisfaction (CSAT) is currently at 97.5% across our service streams.

Our purpose at Family Services is to create positive change in families under stress, as well as a safer and more caring environment for children and young people’s development. Our vision is that all children and young people can live safely and well with their family.

Family Support Worker – Intensive Preservation (IFP) – Shellharbour & Nowra (2 Positions)

We offer a unique continuity of care experience with multi-disciplined practice leaders and subject matter experts, where our whole Family Services team aims to keep our staff and client families Safe, Strong, Well and Connected.

About the role

Operating within a close-knit Intensive Family Preservation team the position will work from our brand-new Family Services House where all six FSA service streams operate.  The role will provide in-home support to families with a ‘child centred’ approach for children to remain safe, well, strong and connected in their parent’s care, while helping parents through restoration, preservation and carer support where there is a risk of child placement breakdown or risk of serious harm.

Your responsibilities include:

  1. Delivery of therapeutic intervention and child-focused case management on a daily and weekly basis;
  2. Continuous improvement of existing therapeutic intervention practices within FSA and supporting a holistic response to client needs across multiple service streams including mental health services;
  3. Ensuring family support service compliance with legislation, regulations, contracts, service agreements and the requirements of funding bodies;
  4. Working within a close-knit small team with a supportive focus on collaboration, excellence in client service and teamwork.

Benefits and perks

  • Remuneration negotiable based on qualifications, skills, experience and value-add
  • Professional, community-focused and person-centred team culture
  • Flexible Work from Home Policy, working on or offsite
  • Quarterly Community Support Framework (CSF) 360-degree appraisals
  • Annual Training Needs Analysis and Training, Learning and Development Plan
  • Charity Salary Packaging A$15,900 tax free
  • Access to a Wellness Warrior Program (WWP) and Employee Assistance Program (EAP)
  • Rostered Days Off (RDOs)
  • Paid Annual Family Days at Easter and Christmas

Skills and experience

  • Lived values aligned to ours – Compassion, Accountability, Respect, Empowerment (CARE) with Integrity and Positivity;
  • Tertiary qualifications in social work or other relevant discipline, with a minimum of 3 years working in the sector.
  • Experience working with children and families in a trauma informed setting that considers child protection priorities
  • Strong communication and interpersonal skills with demonstrated exposure to challenging conversations that initiate change within the family unit.
  • Demonstrated ability to use strengths based, Trauma Informed Practice (TIP) when working with families.
  • Demonstrated understanding of ‘at risk factors’ for children and their families and strategies for addressing these concerns.
  • Ability to demonstrate self-reflection, resilience and accountability within a complex case management role to work independently and collaboratively in a team environment.
  • Case plan and report writing skills with Computer literacy and exposure to data management systems and understanding of medico-legal responsibilities.
  • Knowledge of community agencies and the ability to identify and coordinate a range of appropriate services in the community relevant to the needs of children, young people and families, together with child protection legislation relevant to the role.
  • Demonstrated understanding of the barriers and complex issues that families in contact with the child protection system experience, working with a child centred approach.
  • Current approved Working with Children Check, National Police Check, drivers’ licence with a First Aid Certificate desirable.
  • Willingness to support the flexible delivery of family support services that involves participation in an on-call roster.

Previous applicants need not apply.

If you are committed to achieving this exciting life career opportunity in joining our family at work, please forward an up to date resume, cover letter and address the selection criteria by Monday 9 November 2020.

Early applications are encouraged. For any initial inquiries please contact Lisa Frost, EA Community Engagement on 1800 FSA 000 (1800 372 000 Option 6) or email lisa.frost@familyservices.org.au

Psychologist (Contractor and Salary positions available), Mental Health Support & Wellbeing

The role will be based at our new premises, Family Services House, Illawarra-Shoalhaven Community Hub, offering six service streams in one location for continuity of care and holistic support options.

This is a unique opportunity to join a caring, supportive and award-winning community leader who has provided more than 30 years of trusted local support to clients, which is now expanding to increase support to local communities.

We are currently seeking a Psychologist to support unmet community needs, in a thriving multi-disciplined team environment. In this role you will be providing individual psychological intervention to children, adolescents and parent/carers with a range of mental health diagnoses and presentations through our Mental Health Support & Wellbeing service stream (previously known as Warehouse One7).

Essential criteria

  • General registration with the Psychology Board of Australia (AHPRA).
  • Demonstrated ability to collaboratively plan and coordinate individualised psychological interventions for young people and families.
  • Demonstrated ability to provide high quality assessment and evidence-based psychological intervention for young people and their families.
  • Experience working from a trauma-informed framework and ensuring a high standard of care, quality assurance, and risk management for all clients.
  • Excellent prioritization and time management, with a demonstrated capacity to manage a dynamic caseload with varied presentations.
  • Excellent written and verbal communication skills and a demonstrated capacity for proactive liaison with relevant stakeholders.
  • Demonstrated capacity to implement principles of reflective practice and self-care within a team.
  • Current Working with Children Check number.

Desirable criteria

  • Current unrestricted Driver’s Licence and willingness to travel as part of this role.
  • Experience delivering creative interventions to young people with a range of psychological presentations.
  • Having an approved Medicare provider number.
  • Experience engaging with clients through a telehealth modality.

 Benefits and perks

  • Remuneration negotiable based on qualifications, skills and experience.
  • Both contractor and salary models of employment will be considered.
  • Professional, community-focused and person-centered team culture.
  • Quarterly Community Support Framework (CSF) 360-degree appraisals.
  • Annual Training Needs Analysis and Training, Learning and Development Plan.
  • Charity Salary Packaging A$15,900 tax free.
  • Access to a Wellness Warrior Program (WWP) and Employee Assistance Program (EAP).
  • Rostered Days Off (RDOs).
  • Paid Annual Family Days at Easter and Christmas.

If you are interested in this position, please forward an up to date resume, cover letter and address the selection criteria by Monday 16 November 2020. For any initial inquiries please contact Stevie-Rae Kirkland, Clinical Lead via email at stevie-rae.kirkland@familyservices.org.au

Further inquiries can be directed Family Services Australia on telephone 1800 372 000 (option 2) and we will confidentially direct your call.

Thank you sincerely for your consideration, we advise that only final candidates will be contacted.

Social Worker or Psychologist, Domestic & Family Violence (DFV) Victims Services

Two positions are available.  One position will service adult victims of crime and the other position will service children and young people.  Based at Family Services House, Shellharbour.

Essential Criteria

  • Full registration with applicable Board (e.g., AHPRA; AASW)
  • A minimum of 3 years experience as a registered provider of clinical services in their profession
  • Demonstrate currency in counselling victims of crime (within the past 2 years)
  • Demonstrate currency in trauma-informed professional development
  • Demonstrate the ability to assess victims of crime and develop intervention plans
  • Have a current clinical supervisor with whom they meet regularly
  • Relevant understanding of child protection matters and effective risk management skills
  • Excellent prioritization, time and project management ability with a demonstrated capacity to ensure key accountabilities are met
  • Demonstrated capacity to implement principles of reflective practice and self-care
  • Outstanding communication and interpersonal skills
  • Current Working with Children Check number
  • Current unrestricted Driver’s Licence

Desirable Criteria

  • Existing approval to practice under Victims Services counselling scheme
  • Willingness to provide services from other locations within the Illawarra-Shoalhaven

This is a unique opportunity to join a caring, supportive and award-winning community leader who has provided more than 30 years of trusted local support to clients, which is now expanding to increase support to local communities.

Please respond with your covering letter, addressing the selection criteria and role applied for, and up to date Resume via email to Stevie-Rae.Kirkland@familyservices.org.au

Further inquiries can be directed Family Services Australia on telephone 1800 372 000 and we will confidentially direct your call.

Thank you sincerely for your consideration, we advise that only final candidates will be contacted.

Rather than sending us your Resume to keep on file, please refer to this webpage and apply for appropriate positions when they are available.

PREPARING YOUR APPLICATION

Read the Position Description

Before you apply, read the position description to determine whether the job is right for you and if you have the right skills and experience for the role. Your Cover Letter, Job Application & Resume should be put into a single document, made into a PDF and uploaded with your details.

Cover Letter

This is a short, sharp 1 page document where you write a sentence on the key aspects of the job advertisement. This is your chance to highlight how you are more than capable of doing this job because of your qualifications and experience. Remember – Short & Sharp!

Job Application

This should be a well edited document, with a paragraph addressing each of the candidate requirements, i.e. the desirable & essential criteria. You need to demonstrate using examples from various roles, how you have met and exceeded these requirements. Each paragraph should have a heading of the criteria being answered, this tells us that you have actually addressed the requirement and shows us where each answer starts and ends. Again –thorough, but not too long!

Resume / Curriculum Vitae

Your resume should be up to date and provide an overview of your work experience, educational qualifications and professional development. This document should be tailored to the role being applied for. It should be no longer than 4 pages. Do not include unnecessary information such as address, age, etc. There is no need to include referees, these details will be asked for at an interview if you are successful.

Additional Information

Many positions also require:

  • High level oral and written communication skills
  • A current drivers licence
  • Australian Federal Police Clearance
  • A NSW Working with Children Check Clearance

Benefits Our Staff Enjoy

Being Part of an Inspirational Team

Our team is dedicated, enthusiastic, resourceful and client focused. Our workplace is positive and supportive and encourages genuine collaborative work practices. Family Services Australia enjoys a strong professional reputation within the local community.

Work Life Balance

We are committed to supporting our people to strike the right balance between work and personal life, and respect that family life is vital to most people’s health and happiness. We support and promote a healthy work/life balance, with many roles offering flexible hours, part-time work, job sharing, paid parental leave, family/carer’s leave and other flexible working arrangements.

Tax Savings

As a not-for-profit organisation, our employees are able to take advantage of salary packaging receiving up to $15,900 of their salary tax-free.

Staff Development

Participation in our quarterly Community Support Framework 360-degree training and development support appraisals; and regular self-care support.

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