About the Charity

Family Services Australia (FSA) is a not-for-profit organisation offering a range of supportive services for children, young people, and families across six integrated service streams.  Together these service streams aim to create positive change in families under stress, as well as a safer and more caring environment for children and young people’s development.  The values and clinical and practice governance of FSA are articulated in a Therapeutic Practice Framework to ensure consistent delivery of high-quality care.

FSA is at an exciting time in its evolution as a leading Not for Profit community service provider in Australia.

  • Founded in Illawarra-Shoalhaven NSW, we are continuing to grow our multi-disciplined services across the country. We have expanded from 2 to 34 sites across South East Queensland, Northern NSW, Shoalhaven, and the Illawarra.
  • From 2016-2020, our community reach has grown from 1,000 to 71,434 occasions of service per annum.
  • Our new national headquarters is set at 3,000sqm at Family Services House, Illawarra-Shoalhaven Community Services Hub. This has enabled FSA to provide a community space where clients can be supported with continuous and integrated care from one easily accessible location.
  • Across service streams, our Employee Satisfaction is at 88% and Client Satisfaction at 97.5%.

Benefits and Perks

  • Remuneration is negotiable based on qualifications, skills and experience.
  • Both contractor and salary models of employment will be considered.
  • Professional, community-focused and person-centred team culture.
  • Annual Training Needs Analysis and Training, Learning and Development Plan.
  • Charity Salary Packaging A$15,900 tax-free.
  • Rostered Days Off (RDOs).
  • Access to internal supervision.
  • Retainer contribution to external supervision.
  • Paid Annual Family Days at Easter and Christmas.

Regional Manager – Community Services & Development – Employment Services, Gold Coast (Full Time)

About the Role

We are currently seeking passionate, innovative and energetic leaders to join our multi-disciplined senior leadership team. You will play an integral role in creating an engaged and empowered team that embraces innovative thinking and takes a person-centered approach to supporting people with a disability to secure long term sustainable employment.

Your key responsibilities will include:

  • Demonstrated experience in in establishing, leading and developing high performing teams within Employment Services;
  • Deliver proactive leadership communication and support for the staff, leadership and strategic management of the FSA Disability Employment Services on the Gold Coast and Tweed;
  • Provide operational direction and leadership for the delivery of high quality Disability Management Services (DMS), to Employment Service region/s;
  • Proactively plan, organise, and monitor the region/s Disability Employment Services client service operations; ensure compliance; and meet financial and contractual obligations;
  • Maintaining and developing strong stakeholder relationships within the local community; and
  • Work within a close-knit small team, with a supportive focus on collaboration, excellence in client service and teamwork.

Due to the nature of our customers’ employment support needs, you may be required to work outside of normal business hours (on occasion) and will be required to hold a current driver’s license.  All successful candidates will be required to obtain a Police clearance and relevant working with children/vulnerable people clearances.

Skills and Experience/ Essential Criteria

  • Lived values aligned to ours – Compassion, Accountability, Respect, Empowerment (CARE) with Integrity and Positivity;
  • Minimum (5) years direct experience in an employment service environment that has included effective and progressive team leadership;
  • Excellent prioritisation, time and project management ability with a strong resilience capacity and calmness when operating in a dynamic environments;
  • Outstanding communication and interpersonal skills to aid capacity building in challenging operating environments and actively endorse, support and promote FSA values at all times; and
  • Current approved Working with Children Check, National Police Check, drivers’ licence with a First Aid Certificate desirable.

If you are committed to achieving this exciting life career opportunity in joining our family at work, please forward an up to date resume, cover letter and address the selection criteria to sharlene.beikoff@familyservices.org.au

Early applications are encouraged. For any initial inquiries please contact Sharlene Beikoff, General Manager Community Services or email sharlene.beikoff@familyservices.org.au

Thank you sincerely for your consideration.  We advise that only final candidates will be contacted.

Psychologists (Multiple Positions – Part-Time) – Mental Health Support & Wellbeing – Shellharbour, Nowra, Batemans Bay, Moruya and Bega

We are currently seeking Psychologists to join the team at FSA Psychology, which represents the Mental Health Support & Wellbeing service stream of FSA (previously known as Warehouse One7).

In this role, you will be providing individual psychological intervention to children, adolescents, and parents/carers with a range of mental health diagnoses and presentations.

Enjoy flexible working arrangements, with work from home options available during lockdown periods. We have offices located at our Shellharbour Family Services House, Nowra, Batemans Bay, Moruya, and Bega.

You will join a large, collaborative, and supportive team of psychologists and work alongside all six FSA service streams within a thriving multidisciplinary environment.

This is a unique opportunity to join a caring, supportive and award-winning community organisation, which has provided more than 30 years of trusted local support to clients and is now expanding to increase support to local communities.

Skills and Experience/ Essential Criteria

  • General or endorsement registration with the Psychology Board of Australia (AHPRA).
  • Demonstrated ability to collaboratively plan and coordinate individualised psychological interventions for young people and families.
  • Demonstrated ability to provide high-quality assessment and evidence-based psychological intervention for young people and their families.
  • Experience working from a trauma-informed framework and ensuring a high standard of care, quality assurance, and risk management for all clients.
  • Excellent prioritisation and time management, with a demonstrated capacity to manage a dynamic caseload with varied presentations.
  • Excellent written and verbal communication skills and a demonstrated capacity for proactive liaison with relevant stakeholders.
  • Demonstrated capacity to implement principles of reflective practice and self-care within a team.
  • Current Working with Children Check number.

Desirable Criteria

  • Current unrestricted Driver’s Licence and willingness to travel as part of this role.
  • Experience delivering creative interventions to young people with a range of psychological presentations.
  • Having an approved Medicare provider number.
  • Experience engaging with clients through a telehealth modality.

If you are interested in these positions, please provide us with an up -to- date resume and cover letter addressing the selection criteria by Friday 15 October 2021.

Further inquiries can be directed to Family Services Australia on telephone 1800 372 000 (Option 2) or to triage@familyservices.org.au and we will confidentially direct your enquiry.

Thank you sincerely for your consideration.  We advise that only final candidates will be contacted.

Employment/Community Support Consultant – Gold Coast, Qld (Full and Part-Time options available)

About the Role

  • Full and Part Time permanent roles available with Flexible workplace conditions
  • Individualized Placement and Support for people with low to moderate injuries, illnesses and disabilities
  • Values based, registered Not for Profit (NFP) charity and Innovation Leader

We are currently seeking passionate, motivated and energetic team members interested in working with people living with a disability, to assist them to manage the challenges and opportunities that come with securing mainstream employment.

Ideally, you will have experience in brokering employment for participants in Disability Employment Services, delivering high levels of customer service in a complex stakeholder environment and have demonstrated networks in the Community Services sector. Our team encourages innovative thinking and a can-do approach in a supportive enjoyable workplace.

Due to the nature of our client’s employment support needs, you may be required to work outside of normal business hours (on occasion) and will be required to hold a current driver’s license.  All successful candidates will be required to obtain a Police clearance and relevant working with children/vulnerable people clearances.

If you are interested in joining the Family Services Australia team, please forward an up to date resume and cover letter. For any further inquiries please email sharlene.beikoff@familyservices.org.au

Thank you sincerely for your consideration.  We advise that only final candidates will be contacted.

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