We support our clients journey through life challenges with multi-disciplined services that includes both Employment Services and Career Transition Assistance under Workforce Australia.
We aim to achieve sustainable outcomes for our clients through an Integrated Employment Service model that is individualized and client centered, led by a team of highly specialized Employment Coaches.
Our Coaches work closely with each client to assist them in not only finding, and applying for potential jobs, but also by providing them with intensive Post Placement Support upon commencement of work for up to 26 weeks.
Our Coaches work within the community, building and fostering relationships with Employers, Community Groups, Health Care and Allied Health Care Professionals, Advocacy Groups and others to ensure that our clients receive not only assistance in securing and maintaining employment, but that they also receive holistic support so that they can thrive both professionally and personally.
If you would like to learn more about our Workforce Australia Services’ or contact one of our services, call 1800 372 000 Option 1.
Suggestions, Complaints and Feedback
Your feedback will be provided to our leadership team to aide in the continual improvement of Family Services Australia’s Workforce Australia Employment Services and Career Transition Assistance Program. If the nature of your feedback is a complaint, you will hear from a staff representative within 30 days of the complaint having been received.
All personal information will be kept confidential as far as possible, however, there may be some circumstances will need to be provided to others as a part of the process of addressing your feedback. Personal information may also be released under the provisions of the Privacy Act 1998, and may be subject to release under the Freedom of Information Act 1989.
All feedback is retained by Family Services Australia and the organisation manages, uses and discloses personal information under the requirements of the Information Privacy Act 2014 and the Health Records (Privacy and Access) Act 1998.