Workforce Australia and Career Transition Assistance
We support our clients journey through life challenges with multi-disciplined services that includes both Employment Services and Career Transition Assistance under Workforce Australia..
Employment Services
We aim to achieve sustainable outcomes for our clients through an Integrated Employment Service model that is individualized and client centered, led by a team of highly specialized Employment Coaches.
Our Coaches work closely with each client to assist them in not only finding, and applying for potential jobs, but also by providing them with intensive Post Placement Support upon commencement of work for up to 26 weeks.
Our Coaches work within the community, building and fostering relationships with Employers, Community Groups, Health Care and Allied Health Care Professionals, Advocacy Groups and others to ensure that our clients receive not only assistance in securing and maintaining employment, but that they also receive holistic support so that they can thrive both professionally and personally.
If you would like to learn more about our Workforce Australia Services’ or contact one of our services, call 1800 372 000 Option 1.
Our Employment Services – Workforce Australia Leadership Team
John Campbell
Regional Manager Gold Coast and Wivenhoe
FSA Employment Services – Workforce Australia (WfA)
John brings 16 years of experience in Employment Services to Family Services Australia, gaining this experience within the United Kingdom and Australia. John is well experienced within the industry and has operated in many roles within Employment Services. John holds an Honors Degree in Business Management, Training and Assessment and is currently undertaking a Diploma in Project Management.
John is a seasoned professional with a proven track record of delivering results. His leadership skills and strategic thinking have enabled him to drive growth and improve operational efficiency. He has a passion for making a positive difference to the lives of others.
As the Regional Manager for Family Services Australia’s Workforce Australia Program, John will strive to deliver exceptional results and foster a positive participant centric work environment, whilst always being committed to excellence.
Location of our Workforce Australia – Employment Services
Queensland
BOONAH
Unit 8B / 1-7 Church Street
(Corner of Little and High Streets)
Boonah QLD 4310
BURLEIGH WATERS
Treetops Square
Shop 19/ 2 Classic Way,
Burleigh Water QLD 4220
COOMERA
Shop 1114A, Westfield Shopping Centre
103 Foxwell Road
Coomera QLD 4211
FERNVALE
6 Clive Street
Fernvale QLD 4306
HELENSVALE
1/10 Millaroo Drive,
Helensvale QLD 4212
LABRADOR
Shop 7 / 110 Brisbane Road
Labrador QLD 4215
LOWOOD
Shop 7, 4 – 8 Walters Street
Lowood QLD 4311
NERANG
Suite 5, 1-9 Station Street
Nerang QLD 4211
PALM BEACH
11th Avenue Community Centre
26 Eleventh Avenue,
Palm Beach QLD 4221
REDBANK
Town Square Shopping Center
Shop 13 & 14, 357-403 Redbank Plains Road
Redbank Plains QLD 4301
ROBINA
Eastside Building Suite 403/232
Robina Town Centre Drive,
Robina, QLD 4226
SOUTHPORT
H20 Complex, Shop 4
Shop 4, 2 Nind Street
Southport QLD 4215
SPRINGFIELD
World Knowledge Centre
Level 4, Suite 404B
37 Sinnathamby Boulevard
Springfield Central QLD 4300
TOOGOOLAWAH
103B Cressbrook Street
Toogoolawah QLD 4313
New South Wales
KINGSCLIFF
11-13 Pearl Street
KINGSCLIFF, NSW
TWEED HEADS SOUTH
87-89 Minjungbal Dr
Tweed Heads South NSW 2486
Career Transition Assistance
Career Transition Assistance (CTA) is delivered by Family Services Australia in the Wivenhoe & Ipswich Regions for eligible Participants aged 45 or over who are linked to a Workforce Australia Service Provider or Workforce Australia Online.
The CTA program is a practical pre-employment assistance program where Participants will receive over 75 hours of assistance over a period of up to 8 weeks with the aim of increasing the Participant’s digital literacy and employability in the local job market.
Family Services Australia offers a combination of face-to face workshops and one-on-one support to assist Participants build their knowledge, confidence, competitiveness and employability.
Our workshops and individual supports cover the following:
- Identification/development of goals and interests
- Assessment of skills gaps
- Resume tailoring
- Navigating the job application process
- Exploring the local job market
- Building interview confidence
- Meeting local employers
- Developing confidence with functional digital literacy
- Setting up an online profile and job matching functions
- Navigating online job searching and application process
- Using technology to attend an online interview
If you would like to learn more about the Family Services Australia Career Transition Assistance Program contact 1800 372 000, option 1.
Suggestions, Complaints and Feedback
Your feedback will be provided to our leadership team to aide in the continual improvement of Family Services Australia’s Workforce Australia Employment Services and Career Transition Assistance Program. If the nature of your feedback is a complaint, you will hear from a staff representative within 30 days of the complaint having been received.
All personal information will be kept confidential as far as possible, however, there may be some circumstances will need to be provided to others as a part of the process of addressing your feedback. Personal information may also be released under the provisions of the Privacy Act 1998, and may be subject to release under the Freedom of Information Act 1989.
All feedback is retained by Family Services Australia and the organisation manages, uses and discloses personal information under the requirements of the Information Privacy Act 2014 and the Health Records (Privacy and Access) Act 1998.
Our forms are currently undergoing maintenance.
Please email us directly at: admin@familyservices.org.au
